Shipping policy

Shipping Coverage

We currently ship only within **Kerala, India**. Orders can be delivered to all districts across Kerala, subject to service availability in the customer's location.

Order Processing

* Orders are processed within 1 business day after payment confirmation.
* Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

* Standard delivery within Kerala generally takes 2-4 business days.
* Delivery times may vary depending on the destination, weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

* Shipping charges, if applicable, will be displayed at checkout before completing your purchase.
* Any promotional free shipping offers will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable).

Delivery Issues

If your order is delayed, damaged, or not delivered within the expected timeframe, please contact us. We will work with the courier partner to resolve the issue as quickly as possible.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided at checkout.

For any shipping-related questions, please contact us at:

Email:malluautolab@gmail.com
Phone/WhatsApp: +91 9605740666

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This policy applies to all orders shipped within Kerala, India. We reserve the right to update this policy at any time without prior notice.